FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
We ship Domestic and International
How long does shipping take?
All orders are processed within 2-5 business days. When processed: Standard Shipping can take 6- 8 days.
Express Shipping can take 2-3 days
How do I track my order?
You will receive your tracking number via email
General
Do you offer custom and/ or personalised bows?
Yes! We sure do. Either send us a message on our Facebook or Instagram page or you can email us at info@rileyrose.com.au
Product Safety
We take pride in our hair accessories and earrings. Due to some bows having small parts, children under 3 should be supervised at all times while wearing our creations. Please don't let your kids sleep with the bows on.
Alligator Clip or Nylon Headband? Whats the difference?
Nylon Headbands are best for small babies. We only use the highest quality, they are super soft and won't leave a mark on your babies head.
Alligator Clips are perfect for older kids (toddlers +). They grip onto the hair a lot easier.